Heritage Court Apartments
Heritage Court, with 18 spacious one and two bedroom apartments, is nestled in the scenic Root River Valley in Houston, Minnesota.
Houston is located on U.S. Highway 16, a recently named a National Scenic Byway, and is only one-half hour from La Crosse Wisconsin, Winona, Minnesota, and one hour from Rochester, Minnesota.
Surrounded by breathtaking bluffs, this natural rural beauty of the southeastern part of the state is an ideal place to live. The small town atmosphere combined with the excellence of the Heritage Court units offers a unique combination for people looking for an extraordinary Housing with Services facility.
The goal of Heritage Court is to create a warm, caring family atmosphere where each resident is able to live independently or with 24/7 assistance from our caring staff in a secure setting.
Houston is located on U.S. Highway 16, a recently named a National Scenic Byway, and is only one-half hour from La Crosse Wisconsin, Winona, Minnesota, and one hour from Rochester, Minnesota.
Surrounded by breathtaking bluffs, this natural rural beauty of the southeastern part of the state is an ideal place to live. The small town atmosphere combined with the excellence of the Heritage Court units offers a unique combination for people looking for an extraordinary Housing with Services facility.
The goal of Heritage Court is to create a warm, caring family atmosphere where each resident is able to live independently or with 24/7 assistance from our caring staff in a secure setting.
Heritage Court Offers
Included with Rent
Other Available Services
|
|
Heritage Court Receives 2017 Customer Experience Award from Pinnacle Quality Insight
Heritage Court is proud to announce that they are the recipient of a Pinnacle Quality Insight’s 2017 Customer Experience AwardTM. Qualifying for the award in the categories of Personal Care and Response to Problems, Heritage Court displays a continued dedication to providing Best in Class senior healthcare services.
Dana Kildahl RN, former Clinical Director for Heritage Court describes receiving the award(s) as a terrific honor, stating that “It’s been an amazing year for Heritage Court. We added the assisted living services to an existing independent living about 1 year ago.”
Throughout its 1st year of serving the community, Heritage Court has placed a strong emphasis on ensuring that the individual needs of every residents are met. Over the course of 2016, a sampling of Heritage Court customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Heritage Court in specific categories.
Every month, Heritage Court has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Heritage Court has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.
Laura Niesen, Director of Clinical Services • Email: lniesen@vvhouston.com
Dana Kildahl RN, former Clinical Director for Heritage Court describes receiving the award(s) as a terrific honor, stating that “It’s been an amazing year for Heritage Court. We added the assisted living services to an existing independent living about 1 year ago.”
Throughout its 1st year of serving the community, Heritage Court has placed a strong emphasis on ensuring that the individual needs of every residents are met. Over the course of 2016, a sampling of Heritage Court customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Heritage Court in specific categories.
Every month, Heritage Court has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Heritage Court has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.
Laura Niesen, Director of Clinical Services • Email: lniesen@vvhouston.com
